22 November 2008

Extra off day for today, because yesterday work shift till 12am.

Nothing to do still. Some random photos from CSIW08.

Note: Ballooned by balloons.

Note: The central after opening ceremony.

Note: Like-to-Act CS Development group.

Note: Committees of DHL Customer Service International Week 08.

Drowsy then ever

20 November 2008

Note: Can you smile when expected storm coming over?

It has been ten days after the previous post, that I am away from here. Too many things happen in between, company restuctured in United State causing millions of employees threatened. It is a big news to the world, trainings and meetings scheduled up on how are we going to respond to customer's questioning if there is. This is indeed a positive move for DHL, as to reduce its operations losses in the state. Now that we are going to focus more on international business, and to strengthen the firm stand in Asia Pacific region, to move forward facing growing competition from UPS and TnT. What is good here, they are too dependent on state's business, while even we already letting go the domestic state business, we still have strong influences in other region. Fight no ending.

Here is Malaysia office, restructuring going on too. Three manager's position has been taken off, while replacing with lower cost Supervisor post. Contract staff were all threatened, and you can feel the moodiness of them in the office. The atmosphere is so tense, and our future is so uncertain. I dont feel much impact from that, reason being I am still considered very new to this organization, and as what my colleague always said, I dont have financial commitment. Maybe.

Friday gonna have a meeting with National CS Manager, where we will be informed of our "destiny". Haha. Will my rice bowl still there? Revealed tomorrow.

Virtual Offis Tour

09 November 2008

Keep your neck long already. Paiseh.

Note: FunPark alike entrance, all the way to my department.

Note: Relaxation space before you get to the offis workplace.

Note: This is how the offis looks like, packed with cubicles/files/people.

Note: Central of the offis. Deco kinda romantic kan?

Note: Great Wall of CS fulled of wishes cards from us. Haha.

Note: This idea comes in line with csweek 2008.

Note: This is where you can do whatever to the cute guys there to release stress.

Note: They remind you to wear your smile on isnt it?

Okie. Thats all for the virtual offis tour. Its time for me to clean up my house now, on this ONE AND ONLY FREE Sunday. Chao~

Jasmin's Designation

05 November 2008

Before we proceed to office tour, lets celebrate Jasmin's official resignation from DHL Express Malaysia. You must be wonder why I am saying celebrating the leaving. This is because she has been promoted from a Customer Care Executive for DHL MY to Customer Care Supervisor for DHL CS AP Shared service center.

Leaving dont always meant to be bad kan?

Note: Will send this little gift to her tomorrow. Cute?

She will no longer stay in Menara TM next week onwards, and nobody bully me already. My life in the office will be a little bit bored without this big bullier. Haha. I gonna miss her la actually, cause I cant practice ILU ILU in the office.

*ILU ILU means I LUV U

Wan Offis Tuor ?

03 November 2008

Note: DHL Customer Service Department - Main Entrance

Let's Customer Service

02 November 2008

How lucky I am, first time DHL taking part in Customer Service International Week celebration, I am in. Although I am not the committee of the event, but I volunteered myself to help them. Lets prepare for it...

Note: First day souvenir for all cs agent. Name Plats.

Note: Pump + tie balloon is not easy, but its fun doing it together.

We were using all high quality balloon which made it harder to pump and tie. Imagine, its a few hundreds of balloons to be up for the whole department. It reminds me of my first time clowning when my finger bleeding just because of tying balloons.

Note: I really help on the day before to deco our department.

Note: Opening directors rehearse the next day grand opening.

Note: We KFCing for lunch. Hehe.

Five pictures for now. There's gonna be more coming up to share with you guys. I created one video summarizing the whole week events too.

Stay tune.